eSign Templates that have not yet been used in a signature request, may be deleted.

To delete a template:
  • Select eSign Templates from the Navigation Pane
  • Select the ellipsis menu to the right of the Template Name
  • Select Delete
    • If the template has not been used, it will be permanently deleted.
    • If the template has a use count of more than one, clicking the Delete option will move the template to the Inactive List.
      • You can view the use count by opening the template and identifying the number listed next to Use Count